The PANYNJ has “set up” a Noise office to address residents complaints……

With aircraft noise on the rise in Nassau and Queens, the PA has established a way for residents to call in and log complaints directly related to the airport that their noise is being generated from.  The problem with this is the lack of communication and addressing OF THE RESIDENTS complaints.   Resident’s calls are being unanswered, frustration is growing into the lack of being ignored on this serious issue.  One thing residents have noticed is “extra noise”  over their areas when they call and complain – therefore retaliatory.

Emailing the PA and the FAA directly isn’t any better.  The 9-AEA-NOISE email address to the FAA is useless.  When residents complain to this email address, the complaints get sent to JFK’s “noise officer” only for him to pass the complaints onto the regional managers.  The regional managers will mail you a response in the mail with a standard excuse of “nothing is wrong” and everything is fine over your area.   No matter how serious your noise or pollution is over your home, you will get the same response mailed to your house.   This is absolutely unacceptable considering neighborhoods are being tortured incessantly from both of these organizations.

What we want – is better communication and addressing of our complaints.  It is the residents/taxpayers that pay the FAA and the PA’s salaries.  We don’t want appeasement, we want our complaints handled and not ignored.  We want equitable traffic distribution over our areas – the excuses have finally come to a head.

Once again the PA’s noise hotline to report airplane noise is;

1-800-225-1071 option 1 for JFK

9-AEA-NOISE@FAA.GOV
9-AEA-NOISEOMBUDSMAN@FAA.GOV